NOTICE: The Finance Policies and Procedures Manual, along with the previous manual, is undergoing changes. These sites are continually updated to reflect changes in business processes. If you cannot find the information you are seeking in these policies, email financecomm@unc.edu for more information.
Policies and Procedures

Procedure 308.2 – Changing an Existing Credit Card Merchant Account

Effective
July 1, 2006
Last Updated
June 29, 2011
Responsible University Officer
Executive Director and Information Security Officer
Information Technology Services
University Controller
Responsible Unit
Accounting Services

Procedure Statement

This procedure explains how to request changes to an existing credit card merchant account.

Forms and Instructions

To request changes to an existing credit card merchant account, contact the Cash Manager in Accounting Services to discuss the current payment process being utilized and what payment process the department would like to implement.

Review and approval of changes to the payment process by the CERTIFI Committee should be obtained prior to entering or signing any contracts or the purchase of any equipment or software.

TouchNet is the University's Payment Gateway and is required to be used for all internet credit card transactions. Please see Procedure 308.1, Establishing a New Credit Card Merchant Account, and Procedure 308.9, The University’s Payment Gateway, for more information.

When a change in the payment process is planned, a new Payment Card Industry (PCI) Self Assessment Questionnaire (SAQ) must be completed in TrustKeeper before the merchant begins accepting transactions through the payment process. Please see Procedure 308.6, Maintaining Payment Card Industry (PCI) Compliance, for more information.

Related Data

None

History

Revised:
June 29, 2011